State Farm® Insurance Agent Tim Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kawana Smith
September 7, 2024
5
out of
5
rating by Kawana Smith
"Great agency. The representatives here are very knowledgeable and always eager to assist you in anyway."
We responded:
"Thank you so much for your kind words! We're glad to hear that you found our team knowledgeable and eager to assist. Your satisfaction is our top priority, and we appreciate your feedback!"
Julia Miller
July 12, 2024
5
out of
5
rating by Julia Miller
"Very nice and friendly! Great to work with."
We responded:
"Thank you for the kind words, Julia! We strive to provide excellent service to all our customers. We appreciate your feedback!"
Jeffrey Miller
July 11, 2024
5
out of
5
rating by Jeffrey Miller
"Tim Roberts State Farm is the best agent in the Huntsville area. Call Jordan for all your policy needs and he will take good care of you."
We responded:
"Thank you for the kind words, Jeffrey! We're thrilled to hear that Jordan provided you with excellent service. We appreciate your recommendation and look forward to continuing to meet all your insurance needs."
Keeli Mjaatveit
July 3, 2024
5
out of
5
rating by Keeli Mjaatveit
"Jordan is my agent at State Farm. He is always at my beck and call if I need anything. He has been my agent for years now overseeing my 2 businesses. Recently I moved my cars over to him and he saved me so much money monthly! Thanks Jordan for all your hard work."
We responded:
"Thank you for sharing your positive experience with Jordan! We're thrilled to hear that he has been able to provide you with excellent service for both your business and personal insurance needs. We appreciate your loyalty and look forward to continuing to assist you in the future."
Robyn Glazner
July 1, 2024
5
out of
5
rating by Robyn Glazner
"My family has been with State Farm over 40 years. We are with Tim Robert’s. They make you feel like family. I give Jordan….. 2 thumbs up!! He always takes time to answer my questions and helps me with anything I need…… that means a lot as a customer!! A+."
We responded:
"Thank you for being a loyal State Farm customer for over 40 years, Robyn! We're thrilled to hear that Jordan has provided you with excellent service and made you feel like family. We appreciate your kind words and look forward to continuing to assist you with all your insurance needs."
Brianna Robinson
June 27, 2024
5
out of
5
rating by Brianna Robinson
"I have worked with Jordan Roberts through my job, and for personal insurance needs, and I never fail to be impressed at how passionate he and Tim are at what they do. They go above and beyond to make sure their clients’ needs are met & their clients are satisfied. They are delightful to work with & to know. You can tell that they genuinely care about each every client. I have worked with insurance companies before that are very hard to get in touch with, but Jordan and Tim are absolutely wonderful at quick communication and they follow up often. Thank you guys for all you do!"
We responded:
"Thank you for your kind words, Brianna! We are thrilled to hear that you have had such positive experiences working with our team. Providing excellent service and quick communication are top priorities for us, and we are grateful for your recognition. We appreciate your trust in our agency and look forward to continuing to meet your insurance needs."
Jake White
June 25, 2024
5
out of
5
rating by Jake White
"10/10, friendly staff and excellent reps. Transitioned from geico and got better coverage for less!"
We responded:
"Thank you for choosing Tim Roberts State Farm Insurance Agency, Jake! We're thrilled to hear that you had a positive experience transitioning and that you found better coverage for less with us. Our team is always here to help with friendly service. Thank you for your 5-star rating!"
B C
June 7, 2024
5
out of
5
rating by B C
"Jordan Roberts was great to work with. He explained the details of the insurance that I was curious about. Jordan got the best deal possible for me. I would definitely recommend him for all your insurance needs."
We responded:
"Thank you for the kind words! We're thrilled to hear that Jordan provided you with excellent service and found a great deal for your insurance needs. We appreciate your recommendation and look forward to assisting you with any future insurance needs."
Drew Owen
May 24, 2024
5
out of
5
rating by Drew Owen
"Jordan Roberts is a great agent and a wonderful friend of ours. He is always eager to help out in any way he can!! If you need auto insurance , life insurance, home insurance, or even some new investment opportunities, give Jordan a call!!"
We responded:
"Thank you for your kind words, Drew! Jordan is dedicated to providing excellent service and support to all of our customers. We appreciate your recommendation and look forward to assisting you with all your insurance needs."
Carrie Ann Byrne
May 24, 2024
5
out of
5
rating by Carrie Ann Byrne
"Our insurance had doubled in just a year with the carrier we had done business with for many years. So we talked to Jordan Roberts and he not only matched the coverage we had but the almost $1000.00 saving when we bundled our home. I am very pleased with the product and the service we recieved."
We responded:
"Thank you for sharing your 5-star experience! We're thrilled to hear that Jordan was able to provide you with great savings and excellent service. We appreciate your trust in our agency and look forward to continuing to meet your insurance needs."
Benjamin Walden
May 18, 2024
5
out of
5
rating by Benjamin Walden
"Jordan is very friendly every time I talk to him! He's quick to respond and very helpful!"
We responded:
"Thank you for the kind words, Benjamin! We're thrilled to hear that Jordan provided you with friendly and helpful service. We appreciate your feedback and look forward to assisting you in the future."
Brandi C
May 16, 2024
5
out of
5
rating by Brandi C
"I received excellent customer service! I was provided a quick quote with thorough details explaining the differences between the policy I had elsewhere versus what State Farm could offer me! I have better coverage and still save money every month! 😍 I was shocked! It’s worth giving Jordan a call!"
We responded:
"Thank you for sharing your positive experience, Brandi! We are thrilled to hear that Jordan was able to provide you with excellent customer service and help you find better coverage while saving money. We appreciate your recommendation and look forward to continuing to provide you with top-notch service."
Blake Qualls
May 15, 2024
5
out of
5
rating by Blake Qualls
"Been doing business with Tim for over a decade and I’ve always had nothing but superb service."
We responded:
"Thank you, Blake! We truly appreciate your loyalty and are thrilled to hear that you have always received superb service from our agency. We look forward to continuing to provide you with excellent service for many more years to come!"
Amy Kerley
May 14, 2024
5
out of
5
rating by Amy Kerley
"Jordan has always gone over and beyond to assist me with my needs. I would highly recommend him!"
We responded:
"Thank you for recommending Jordan and for sharing your positive experience with our agency, Amy! We are thrilled to hear that he has provided you with excellent service. If you ever need assistance in the future, please don't hesitate to reach out."
Drew Williams
May 14, 2024
5
out of
5
rating by Drew Williams
"Would totally recommend. Been with them for almost 20 years and they’ve been extremely responsive and always worked hard to take care of me and my wife"
We responded:
"Drew, thank you for your loyalty to the Tim Roberts State Farm Insurance Agency! We are grateful to have you as a customer. Our team truly appreciates your kind words and 5-star review."
elizabeth jones
May 11, 2024
5
out of
5
rating by elizabeth jones
"Jordan has excellent customer service skills and is very knowledgeable and helpful. He always answers my questions and goes above and beyond to take care of my needs. I hope Jordan is my insurance agent for a long time!"
We responded:
"Elizabeth, thank you so much for your kind words! It's fantastic to hear that Jordan has been providing you with exceptional service and support. We're thrilled to have him on our team, and we're glad to know that he's exceeding your expectations. We appreciate your loyalty and look forward to serving you for many years to come!"
Stuart Gates
May 11, 2024
5
out of
5
rating by Stuart Gates
"Jordan is an amazing and very professional insurance agent. Always on the spot with making any changes or updates needed. Very easy to communicate with. If you want an agent that you can easily reach and be treated like family this is your man."
We responded:
"Stuart, thank you so much for your kind words! Jordan takes great pride in providing top-notch service and ensuring that all your insurance needs are met promptly and professionally. We're thrilled to hear that you've found him easy to communicate with and that you feel like part of the family. Your satisfaction is our priority, and we look forward to continuing to serve you in the future!"
Ashley Ray
May 11, 2024
5
out of
5
rating by Ashley Ray
"This agency has the best customer service I have ever experienced!! I walked in simply needing a notary bond but left feeling like they were friends! Jordan Roberts went above and beyond to make sure he took care of our needs! It was all happenstance, honestly, but it couldn’t have been more perfect timing! I HIGHLY recommend this agency. They are truly the kindest people!"
We responded:
"Ashley, thank you so much for your kind words! We're thrilled to hear that your experience with us exceeded your expectations. Providing excellent customer service is our top priority, and it's wonderful to know that Jordan was able to go above and beyond to ensure your needs were met. We're grateful for the opportunity to serve you and appreciate your recommendation. If you ever need assistance in the future, please don't hesitate to reach out."
Damian Jennings
May 8, 2024
5
out of
5
rating by Damian Jennings
"Very Empathetic and Never made me feel like just a number or an idiot:)"
We responded:
"Damian, we're here to make insurance simple! We are always available to answer any questions you have or assist with anything you may need. We're grateful for your 5-star review and recognition."
Wykeeta Davis
May 8, 2024
5
out of
5
rating by Wykeeta Davis
"Tim Roberts and team .... One word Awesome love each and everyone there wouldn't go anywhere else ...Thank you all for your kindness"
We responded:
"Thank you, Wykeeta! We are grateful to have you as a customer. Our team is always here to assist you!"
Seth Pilgrim
May 8, 2024
5
out of
5
rating by Seth Pilgrim
"I have been working with Tim Robert’s State Farm for almost 7 years and I have never had an issue. Anytime I have had questions or concerns the team here has done everything in their power to remedy the situation quickly and professionally. I generally work with either Darla or Jordan and they have always been respectful and eager to help!"
We responded:
"This is great, Seth! Thank you for sharing your experience. We're so glad you've worked with Darla and Jordan, and found them to be respectful and eager to help. Our team truly appreciates your 5-star review and kind words."
Miriam Perez
May 8, 2024
5
out of
5
rating by Miriam Perez
"Jordan has been so helpful in answering any questions I have and explaining things thoroughly. He’s very knowledgeable and has a quick response time as well. He took the time to tailor coverages to our specific family needs."
We responded:
"Miriam, thank you for your 5-star review recognizing Jordan! We're so glad you've enjoyed working with him to find the coverage that best fits your needs. Jordan is always here to assist you when needed!"
Julie Mitchell
May 8, 2024
5
out of
5
rating by Julie Mitchell
"Tim Roberts insurance agency is the most professional, knowledgeable and helpful agency I have ever used. They have had my business, multiple policies, for decades. They truly care about their clients, and ensure their clients are informed and always take care of their needs. Agent Jordan Roberts is my highest recommendation for all insurance needs! I recommend him to everyone I know!"
We responded:
"Julie, thank you for your kind words and 5-star review recognizing the Tim Roberts State Farm Insurance Agency! Our team is so grateful to have you as a customer. We are always here for you!"
Montana Martzall
May 8, 2024
5
out of
5
rating by Montana Martzall
"Jordan is really great to work with."
We responded:
"That is so great to hear, Montana! We're glad you've had a positive experience working with Jordan. He is always here to assist you when needed. Thank you for your 5-star review."
Jackie Lomosi-Sithole'
April 14, 2024
5
out of
5
rating by Jackie Lomosi-Sithole'
"Excellent customer service. Every time I've called with an inquiry, both Jordan and Darla have gone above and beyond to make my experience effortless. Thanks for all you do."
We responded:
"This is so great to hear, Jackie! Thank you for your 5-star review recognizing Jordan and Darla. We truly appreciate your compliments."