State Farm® Insurance Agent Tim Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ed Josh
April 10, 2026
5
out of
5
rating by Ed Josh
"A friendly agent that helped me setup car insurance for my truck. Professional service and quick."
Jennifer Minor
April 10, 2026
5
out of
5
rating by Jennifer Minor
"I've been a customer of Tim Roberts State Farm Insurance Agency for YEARS. Longer than I remember. Through the years, State Farm and very specifically, Jordan Roberts, have really been there for me and my family. Jordan is diligent, quick to respond, knowledgeable, and thorough. I know I can count on him. I cannot say enough positive about this entire agency. Jordan is so much more than my insurance agent. He's a trusted professional and friend. I cannot recommend Jordan Roberts and the Tim Roberts State Farm Insurance Agency more highly. I know that they have my back, they genuinely care, and that I can trust them to take care of my insurance needs!"
Erwin Traylor
April 9, 2026
5
out of
5
rating by Erwin Traylor
"Jordan is one of the best at his job always helpful,courteous and caring agents . Even though the policies may be higher than some of the competitor companies but SERVICE makes up the difference. Thanks Jordan hope to be customer for a long time. We have both autos and homeowners insurance policies with this agency."
We responded:
"Thank you, Erwin, for sharing your positive experience with us. It's wonderful to hear that Jordan has been helpful, courteous, and caring in assisting you. We truly value your trust in our service, and we're glad to know that it makes a difference for you. Your continued support with both auto and homeowners insurance policies is greatly appreciated. Looking forward to serving you for many more years."
James Sanders
April 3, 2026
5
out of
5
rating by James Sanders
"Jordan with Tim Roberts State Farm is consistently professional, courteous, and responsive. They are always willing to assist whenever I reach out to the office for support. I highly recommend their services."
We responded:
"Thank you, James, for sharing your positive experience with Jordan at Tim Roberts State Farm. It's wonderful to hear that you find the service professional, courteous, and responsive. Your recommendation means a lot to us, and we're glad to be of assistance whenever you need support. Your feedback is greatly appreciated."
Karlene Bezotte
April 3, 2026
5
out of
5
rating by Karlene Bezotte
"They are very friendly and make you feel like family"
We responded:
"Thank you, Karlene, for sharing your wonderful feedback! It's great to hear that you feel like family with us. We truly value your trust and are delighted to know that our team has made a positive impact on your experience. Your satisfaction is our top priority, and we look forward to continuing to serve you."
Ralph Heusinger
April 2, 2026
5
out of
5
rating by Ralph Heusinger
"Rachel Harris provided a quick, detailed response to questions I had about a prior inquiry that required some forms to be sent in to State Farm. She cleared up the questions I had and I was satisfied by the Customer Service that I received."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Rachel Harris was able to assist you promptly and provide the clarity you needed. We're committed to delivering excellent customer service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
Gregory B.
March 31, 2026
5
out of
5
rating by Gregory B.
"Jordan saved me over $1,000/year and got me better coverage on my home and auto insurance! See what kind of rates he can get for you! It doesn't hurt to ask!"
We responded:
"Thank you, Gregory, for sharing your experience with us! It's wonderful to hear that Jordan was able to help you save significantly while improving your coverage. We appreciate your recommendation and are glad to have you as part of our community. If there's anything else we can assist you with, feel free to reach out."
Jeff Bobo
March 30, 2026
5
out of
5
rating by Jeff Bobo
"Tim has been my family's insurance agent for over 15 years. He has always been there for us whether it was our car or our home. He and his staff are not just our insurance providers but our friends also. Recommend him to all my friends looking for insurance. Great service; Great response; Great insurance provider!"
We responded:
"Jeff, Thank you for the positive feedback and recommending our agency to others."
Debbie Nickles
March 30, 2026
5
out of
5
rating by Debbie Nickles
"Rachel Harris knew every answer I asked!"
We responded:
"Thank you, Debbie, for sharing your experience with us. It's wonderful to hear that Rachel was able to assist you so effectively. We appreciate your feedback and are glad to know you had a positive experience with our team."
Paul Christiansen
March 27, 2026
5
out of
5
rating by Paul Christiansen
"Had to call State Farm as we are replacing vehicles. The process SF has is straightforward and easy to follow. If you have any questions or concerns they are great to work with as well. When I have called in the past Darla Howell has always been pleasant and patient. She runs the office professionally. Thanks Darla!!"
We responded:
"Thank you, Paul, for sharing your experience with us. It's wonderful to hear that the process of replacing vehicles was straightforward for you. Darla and the team strive to provide professional and patient service, and your feedback is greatly appreciated. We're glad to have been able to assist you effectively."
Mary M
March 26, 2026
5
out of
5
rating by Mary M
"Emily and Staff are amazing! Easy to work with, do their best to get the right coverage for your budget, always eager to help answer any questions."
We responded:
"Thank you, Mary, for sharing your positive experience with Emily and the team. It's wonderful to hear that they were able to provide you with the right coverage while being attentive and helpful. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Emory Harris
March 26, 2026
5
out of
5
rating by Emory Harris
"The staff are very helpful, understanding and friendly....Good people!"
We responded:
"Thank you, Emory, for sharing your positive experience with us. It's wonderful to hear that our team was able to provide helpful, understanding, and friendly service. Your feedback is greatly appreciated and motivates us to continue delivering the best possible service."
Joshua Russo
March 20, 2026
5
out of
5
rating by Joshua Russo
"Great, friendly, and helpful service and saved us a lot!"
We responded:
"Thank you, Joshua, for sharing your positive experience with us! We're delighted to hear that our team provided you with friendly and helpful service while also saving you money. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Jackie Lomosi-Sithole'
March 18, 2026
5
out of
5
rating by Jackie Lomosi-Sithole'
"Excellent customer service. Every time I've called with an inquiry, both Jordan and Darla have gone above and beyond to make my experience effortless. Thanks for all you do."
We responded:
"This is so great to hear, Jackie! Thank you for your 5-star review recognizing Jordan and Darla. We truly appreciate your compliments."
Roland
March 13, 2026
5
out of
5
rating by Roland
"The team at Tim Roberts State Farm has always given the utmost in hospitality and punctuality..You guys are awesome!!!"
We responded:
"Thank you, Roland, for your wonderful feedback! It's fantastic to hear that our team's hospitality and punctuality have made a positive impact on your experience. Your kind words motivate us to continue providing excellent service. We appreciate your support!"
Jim
March 9, 2026
5
out of
5
rating by Jim
"Jordan is very friendly and courteous and professional and I really enjoy working with him. On a scale of 1 to 10, he ranks a 11+ ( A ++ ) !!!"
We responded:
"Thank you, Jim, for sharing your positive experience with Jordan. It's wonderful to hear how much you enjoy working with him and that his friendly, courteous, and professional service has made such a strong impression. Your feedback is greatly appreciated and will be shared with Jordan and the team. We're delighted to know that he has exceeded your expectations."
Gail Guice
March 9, 2026
5
out of
5
rating by Gail Guice
"My mortgage holder needed verification of my condo HOA's master insurance policy and all it took was a quick phone call and email and Emily did everything that was needed - in a very timely and client-friendly manner!"
We responded:
"Thank you, Gail, for sharing your experience. It's wonderful to hear that Emily was able to assist you promptly and efficiently with your condo HOA's master insurance policy verification. We appreciate your feedback and are glad to know our service met your expectations. Your satisfaction is important to us, and we're here to help whenever you need it."
Jen M.
March 9, 2026
5
out of
5
rating by Jen M.
"Ive been with State Farm for the majority of the last 20 years. With tin Robert's office since 2022. Tim Robert's' office staff are great! They are so kind and knowledgeable, always with a great positive attitude and' as usual, State Farm has the best rates."
We responded:
"Thank you, Jen, for sharing your experience with us. It's wonderful to hear that you've been with State Farm for so long and that our team at Tim Roberts' office has met your expectations. We take pride in providing knowledgeable and friendly service, and it's great to know that our efforts are appreciated. Your feedback about our rates and service means a lot to us."
B Ambroz
March 9, 2026
5
out of
5
rating by B Ambroz
"Darla at Tim Roberts State Farm is the absolute best!! I have been working with her for many many years and she is always helpful and friendly!"
We responded:
"Thank you for sharing your wonderful feedback about your experience with Darla. It's fantastic to hear that she has been consistently helpful and friendly over the years. Your satisfaction is very important to us, and we're delighted to know that Darla has made such a positive impact. We appreciate your continued trust in our agency."
Robert Scott
March 9, 2026
5
out of
5
rating by Robert Scott
"Every time I call , it's like they know who we are, like we're family , very good and very prompt at what they do"
We responded:
"Thank you, Robert, for sharing your experience. It's wonderful to hear that you feel like part of the family and that our team has been able to assist you promptly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Joe Moore
March 7, 2026
5
out of
5
rating by Joe Moore
"Excellent and friendly customer service. After several days of power outage caused by tornadoes in April of 2011, Tim Roberts immediately began processing claims for my business until they were quickly approved. After that positive experience, I realized the true value of having a dedicated agent."
We responded:
"Thank you, Joe, for your fantastic review! It's wonderful to know that you had a positive experience with our agency. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, feel free to reach out."
Julie Beavers
March 5, 2026
5
out of
5
rating by Julie Beavers
"Great insurance and staff is always extremely helpful! Particularly Ms. Rachel Harris, I was having an issue with my renters insurance and she resolved it very quickly! She was very kind and helpful throughout the whole process."
We responded:
"Thank you, Julie, for sharing your positive experience with us. It's wonderful to hear that Rachel was able to assist you promptly and kindly with your renters insurance issue. We appreciate your feedback and are glad to know our team is meeting your expectations. Your satisfaction is important to us, and we're here to help whenever you need it."
Richard Allison
March 3, 2026
5
out of
5
rating by Richard Allison
"Have been with Tim Roberts for many years. They are extremely responsive and go out of their way to help you! Great people in the insurance industry!"
We responded:
"Thank you, Richard, for sharing your positive experience with us. It's wonderful to hear that our team's responsiveness and dedication have made a difference for you over the years. We truly appreciate your kind words and your trust in us for your insurance needs. Your feedback motivates us to continue providing the best service possible."
Cheyenne Duffey
March 2, 2026
5
out of
5
rating by Cheyenne Duffey
"Worked with Mr. Roberts to get a Homeowner a discount on their home insurance since we were able to get them a new roof with impact resistance shingles. Mr. Roberts responded quickly and was very kind over the phone."
We responded:
"Thank you, Cheyenne, for sharing your experience. It's wonderful to hear that the team was able to assist in securing a discount for the homeowner's insurance. Providing prompt and kind service is always our priority. We appreciate your feedback and look forward to continuing to support your insurance needs."
Mark D
February 26, 2026
5
out of
5
rating by Mark D
"I had a wonderful experience working with Jordan. He was incredibly responsive, knowledgeable, and efficient throughout the entire process. Every question I had was answered quickly and clearly, which made everything feel smooth and stress-free. It’s rare to find customer service that is both professional and genuinely caring. I truly appreciate Jordan’s support and highly recommend him!"
We responded:
"Thank you, Mark, for sharing your experience with us. It's fantastic to hear that Jordan was able to provide you with responsive, knowledgeable, and efficient service. We strive to offer professional and caring customer service, and it's great to know that Jordan delivered on that promise. Your recommendation means a lot to us, and we're glad to have been able to make the process smooth and stress-free for you."