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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julia Miller

July 12, 2024

5  out of  5 rating by Julia Miller
"Very nice and friendly! Great to work with."
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Jeffrey Miller

July 11, 2024

5  out of  5 rating by Jeffrey Miller
"Tim Roberts State Farm is the best agent in the Huntsville area. Call Jordan for all your policy needs and he will take good care of you."
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Keeli Mjaatveit

July 3, 2024

5  out of  5 rating by Keeli Mjaatveit
"Jordan is my agent at State Farm. He is always at my beck and call if I need anything. He has been my agent for years now overseeing my 2 businesses. Recently I moved my cars over to him and he saved me so much money monthly! Thanks Jordan for all your hard work."
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Robyn Glazner

July 1, 2024

5  out of  5 rating by Robyn Glazner
"My family has been with State Farm over 40 years. We are with Tim Robert’s. They make you feel like family. I give Jordan….. 2 thumbs up!! He always takes time to answer my questions and helps me with anything I need…… that means a lot as a customer!! A+."
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Brianna Appleton

June 27, 2024

5  out of  5 rating by Brianna Appleton
"I have worked with Jordan Roberts through my job, and for personal insurance needs, and I never fail to be impressed at how passionate he and Tim are at what they do. They go above and beyond to make sure their clients’ needs are met & their clients are satisfied. They are delightful to work with & to know. You can tell that they genuinely care about each every client. I have worked with insurance companies before that are very hard to get in touch with, but Jordan and Tim are absolutely wonderful at quick communication and they follow up often. Thank you guys for all you do!"
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Jake White

June 25, 2024

5  out of  5 rating by Jake White
"10/10, friendly staff and excellent reps. Transitioned from geico and got better coverage for less!"
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B C

June 7, 2024

5  out of  5 rating by B C
"Jordan Roberts was great to work with. He explained the details of the insurance that I was curious about. Jordan got the best deal possible for me. I would definitely recommend him for all your insurance needs."
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Drew Owen

May 24, 2024

5  out of  5 rating by Drew Owen
"Jordan Roberts is a great agent and a wonderful friend of ours. He is always eager to help out in any way he can!! If you need auto insurance , life insurance, home insurance, or even some new investment opportunities, give Jordan a call!!"
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Carrie Ann Byrne

May 24, 2024

5  out of  5 rating by Carrie Ann Byrne
"Our insurance had doubled in just a year with the carrier we had done business with for many years. So we talked to Jordan Roberts and he not only matched the coverage we had but the almost $1000.00 saving when we bundled our home. I am very pleased with the product and the service we recieved."
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Benjamin Walden

May 18, 2024

5  out of  5 rating by Benjamin Walden
"Jordan is very friendly every time I talk to him! He's quick to respond and very helpful!"
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Brandi C

May 16, 2024

5  out of  5 rating by Brandi C
"I received excellent customer service! I was provided a quick quote with thorough details explaining the differences between the policy I had elsewhere versus what State Farm could offer me! I have better coverage and still save money every month! 😍 I was shocked! It’s worth giving Jordan a call!"
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Blake Qualls

May 15, 2024

5  out of  5 rating by Blake Qualls
"Been doing business with Tim for over a decade and I’ve always had nothing but superb service."
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Amy Kerley

May 14, 2024

5  out of  5 rating by Amy Kerley
"Jordan has always gone over and beyond to assist me with my needs. I would highly recommend him!"
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Drew Williams

May 14, 2024

5  out of  5 rating by Drew Williams
"Would totally recommend. Been with them for almost 20 years and they’ve been extremely responsive and always worked hard to take care of me and my wife"
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elizabeth jones

May 11, 2024

5  out of  5 rating by elizabeth jones
"Jordan has excellent customer service skills and is very knowledgeable and helpful. He always answers my questions and goes above and beyond to take care of my needs. I hope Jordan is my insurance agent for a long time!"
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Stuart Gates

May 11, 2024

5  out of  5 rating by Stuart Gates
"Jordan is an amazing and very professional insurance agent. Always on the spot with making any changes or updates needed. Very easy to communicate with. If you want an agent that you can easily reach and be treated like family this is your man."
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Ashley Ray

May 11, 2024

5  out of  5 rating by Ashley Ray
"This agency has the best customer service I have ever experienced!! I walked in simply needing a notary bond but left feeling like they were friends! Jordan Roberts went above and beyond to make sure he took care of our needs! It was all happenstance, honestly, but it couldn’t have been more perfect timing! I HIGHLY recommend this agency. They are truly the kindest people!"
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Damian Jennings

May 8, 2024

5  out of  5 rating by Damian Jennings
"Very Empathetic and Never made me feel like just a number or an idiot:)"
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Wykeeta Davis

May 8, 2024

5  out of  5 rating by Wykeeta Davis
"Tim Roberts and team .... One word Awesome love each and everyone there wouldn't go anywhere else ...Thank you all for your kindness"
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Seth Pilgrim

May 8, 2024

5  out of  5 rating by Seth Pilgrim
"I have been working with Tim Robert’s State Farm for almost 7 years and I have never had an issue. Anytime I have had questions or concerns the team here has done everything in their power to remedy the situation quickly and professionally. I generally work with either Darla or Jordan and they have always been respectful and eager to help!"
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Miriam Perez

May 8, 2024

5  out of  5 rating by Miriam Perez
"Jordan has been so helpful in answering any questions I have and explaining things thoroughly. He’s very knowledgeable and has a quick response time as well. He took the time to tailor coverages to our specific family needs."
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Julie Mitchell

May 8, 2024

5  out of  5 rating by Julie Mitchell
"Tim Roberts insurance agency is the most professional, knowledgeable and helpful agency I have ever used. They have had my business, multiple policies, for decades. They truly care about their clients, and ensure their clients are informed and always take care of their needs. Agent Jordan Roberts is my highest recommendation for all insurance needs! I recommend him to everyone I know!"
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Montana Martzall

May 8, 2024

5  out of  5 rating by Montana Martzall
"Jordan is really great to work with."
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Jackie Lomosi-Sithole'

April 14, 2024

5  out of  5 rating by Jackie Lomosi-Sithole'
"Excellent customer service. Every time I've called with an inquiry, both Jordan and Darla have gone above and beyond to make my experience effortless. Thanks for all you do."
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Ryan Barnes

March 26, 2024

5  out of  5 rating by Ryan Barnes
"Have had great experiences with Jordan Roberts. Always helpful and transparent in everything."