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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Gray

May 8, 2026

5  out of  5
rating by Scott Gray
"I stopped by to visit Tim Roberts and got to meet him, Jordan, Darla and the rest of the team. They were all very nice and welcoming to my warm call for Jesus Saves Restoration, Roofing and Services. State Farm is one of the best companies when it comes to honoring claims and I would recommend them. After all, why have insurance if it won't cover you. State Farm honors claims."
We responded:
"Thank you, Scott, for sharing your experience with us. It's wonderful to hear that you felt welcomed by Tim, Jordan, Darla, and the rest of the team during your visit. We truly appreciate your kind words about our commitment to honoring claims. Your recommendation means a lot to us, and we're glad to have you as part of our State Farm family. If there's anything else we can assist you with, please feel free to reach out."
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Ike Alexander

May 7, 2026

5  out of  5
rating by Ike Alexander
"Jordan, Emily, and the entire staff at Tim Roberts State Farm is exceptional at what they do! I highly recommend this office and their customer service! Keep up the great work!"
We responded:
"Thank you, Ike, for sharing your positive experience with Jordan, Emily, and the team. It's wonderful to hear that our customer service met your expectations. Your recommendation means a lot to us, and we appreciate your support. We look forward to continuing to serve you!"
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Frank Gossett

May 7, 2026

5  out of  5
rating by Frank Gossett
"…Good service! …Helped walk us through the details and needs of the policies. …Jordan was very helpful."
We responded:
"Thank you, Frank, for sharing your positive experience. It's great to hear that Jordan was able to assist you effectively with your policy details and needs. Your feedback is greatly appreciated, and we're glad to have provided you with good service."
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Tara Kyle

May 7, 2026

5  out of  5
rating by Tara Kyle
"Tim Roberts at State Farm is one of the best Agents that will help you on your claims. He is a good, honest man."
We responded:
"Thank you, Tara, for sharing your positive experience with Tim Roberts at State Farm. It's wonderful to hear that you found his assistance with your claims helpful and appreciated his honesty. Your feedback is greatly valued and helps us continue to provide excellent service."
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John Hatmaker

May 6, 2026

5  out of  5
rating by John Hatmaker
"Took great care of me when switching my Auto insurance and lowered my payment."
We responded:
"Thank you, John, for sharing your experience. It's wonderful to hear that the transition to your new auto insurance was smooth and that we could help lower your payment. Your satisfaction is important to us, and we're glad to have been able to assist you. If you have any more questions or need further assistance, feel free to reach out."
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Lulu

May 4, 2026

5  out of  5
rating by Lulu
"Jordan is awesome!"
We responded:
"Thank you, Lulu, for sharing your feedback! It's wonderful to hear that Jordan made such a positive impression. We appreciate your support and look forward to continuing to assist you with your health insurance needs."
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James Brazzell

May 1, 2026

5  out of  5
rating by James Brazzell
"Very attentive. Used them For longer than I can remember and will continue. The insurance is good but the people in the office make it a pleasure to do business with them."
We responded:
"James, thank you for sharing your experience with us. It's wonderful to hear that our team has made your time with us enjoyable and that you've been satisfied with our services for so long. We truly appreciate your loyalty and look forward to continuing to serve you."
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Steve Metz

April 30, 2026

5  out of  5
rating by Steve Metz
"Tim Roberts has been our insurance agent for 20 years and always does a great job making sure our needs are covered and is available to assist us whenever needed. We consider them a business partner!"
We responded:
"Thank you, Steve, for sharing your experience and for being with us for 20 years. It's wonderful to hear that Tim Roberts has consistently met your needs and been a reliable partner. Your trust and satisfaction are incredibly important to us, and we're grateful for your continued support."
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Julie Stewart

April 28, 2026

5  out of  5
rating by Julie Stewart
"The entire Tim Roberts group is great to work with. Emily Pugh is very helpful and prompt in her responses. I enjoy working with her."
We responded:
"Thank you, Julie, for sharing your positive experience with our team. It's wonderful to hear that Emily has been helpful and prompt in her responses. We appreciate your feedback and are glad to know you enjoy working with us. Your satisfaction is important to us, and we're here to assist you whenever you need."
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Melissa Callahan

April 28, 2026

5  out of  5
rating by Melissa Callahan
"Rachel was fantastic! I would highly recommend her and the agency for your insurance needs."
We responded:
"Thank you, Melissa, for sharing your positive experience with Rachel and our agency. It's wonderful to hear that you would recommend us for insurance needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Josh Renegar

April 28, 2026

5  out of  5
rating by Josh Renegar
"Rachel did a fantastic job helping me with my car insurance. Not only did I save money but she made the process simple and quick I would definitely recommend if you are in need of insurance"
We responded:
"Thank you, Josh, for sharing your positive experience with Rachel. It's wonderful to hear that she was able to assist you effectively with your car insurance, helping you save money while making the process straightforward. Your recommendation means a lot to us, and we're glad to have been of service."
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Patti Hansen

April 23, 2026

5  out of  5
rating by Patti Hansen
"My whole family has had State Farm with Tim Roberts, for as long as I can remember. My parents were so happy with Tim and I am too. Also, the office staff are wonderful and will help you. You will know you made the right decision if you choose Tim Roberts or any agent in this office! Sincerely, Patti Ernst Hansen"
We responded:
"Thank you, Patti, for sharing such a heartfelt review. It's wonderful to hear that your family has had such a positive experience with Tim Roberts and our team over the years. We truly appreciate your kind words and are delighted to know that you feel confident in your decision to choose our agency. Your feedback means a lot to us, and we're here to assist you whenever you need."
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Jeffrey Miller

April 17, 2026

5  out of  5
rating by Jeffrey Miller
"Tim Roberts State Farm is the best agent in the Huntsville area. Call Jordan for all your policy needs and he will take good care of you."
We responded:
"Thank you for the kind words, Jeffrey! We're thrilled to hear that Jordan provided you with excellent service. We appreciate your recommendation and look forward to continuing to meet all your insurance needs."
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Michael Pfister

April 17, 2026

5  out of  5
rating by Michael Pfister
"I have known Tim Roberts and the folks at his agency for 20 years now. They are always on top of things and respond immediately to any changes or issues that I have. Its been a great partnership and takes the worry out of my insurance needs!"
We responded:
"Thank you, Michael, for sharing your experience with us over the past 20 years. It's wonderful to hear that our team has been able to promptly address your needs and provide peace of mind with your insurance. Your trust and partnership mean a lot to us, and we're committed to continuing to support you with the same level of service."
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Robert

April 14, 2026

5  out of  5
rating by Robert
"Used this branch for over a year. They are an amazing family oriented group. Professional, affordable, and accommodating! Thank you Jordan Roberts!"
We responded:
"Thank you, Robert, for sharing your positive experience with us. It's wonderful to hear that you find our team professional, affordable, and accommodating. We're delighted that Jordan Roberts has made such a positive impact on your experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Beverly Mclin

April 13, 2026

5  out of  5
rating by Beverly Mclin
"I had the pleasure of speaking with Jordan on my policies. He was terrific respectful very considerate. I very much enjoyed speaking with him. The ultimate compliment for me was he is a Christian. Soft spoken and seems gentle. Mr. Robert’s you’ve been blessed with a wonderful gift. And he saved me money on my insurance from what I had been paying with another insurance company. GOD BLESS"
We responded:
"Thank you, Beverly, for sharing your experience with us. It's wonderful to hear that Jordan provided you with respectful and considerate service. We're delighted that he was able to assist you in saving money on your insurance. Your kind words about his demeanor and values mean a lot to us. We appreciate your feedback and are grateful to have you as part of our community."
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Ed Josh

April 10, 2026

5  out of  5
rating by Ed Josh
"A friendly agent that helped me setup car insurance for my truck. Professional service and quick."
We responded:
"Thank you, Ed, for sharing your experience. It's wonderful to hear that our team provided you with professional and quick service while setting up your car insurance. Your feedback is greatly appreciated, and we're glad to have been of assistance."
Profile photo of Jennifer Minor

Jennifer Minor

April 10, 2026

5  out of  5
rating by Jennifer Minor
"I've been a customer of Tim Roberts State Farm Insurance Agency for YEARS. Longer than I remember. Through the years, State Farm and very specifically, Jordan Roberts, have really been there for me and my family. Jordan is diligent, quick to respond, knowledgeable, and thorough. I know I can count on him. I cannot say enough positive about this entire agency. Jordan is so much more than my insurance agent. He's a trusted professional and friend. I cannot recommend Jordan Roberts and the Tim Roberts State Farm Insurance Agency more highly. I know that they have my back, they genuinely care, and that I can trust them to take care of my insurance needs!"
We responded:
"Thank you so much for your kind words and for being a loyal customer for so many years. It's wonderful to hear that Jordan has been able to provide you with the support and service you deserve. We truly appreciate your trust in our agency and are grateful for your recommendation. Your feedback motivates us to continue delivering the best possible service to you and your family. "
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Erwin Traylor

April 9, 2026

5  out of  5
rating by Erwin Traylor
"Jordan is one of the best at his job always helpful,courteous and caring agents . Even though the policies may be higher than some of the competitor companies but SERVICE makes up the difference. Thanks Jordan hope to be customer for a long time. We have both autos and homeowners insurance policies with this agency."
We responded:
"Thank you, Erwin, for sharing your positive experience with us. It's wonderful to hear that Jordan has been helpful, courteous, and caring in assisting you. We truly value your trust in our service, and we're glad to know that it makes a difference for you. Your continued support with both auto and homeowners insurance policies is greatly appreciated. Looking forward to serving you for many more years."
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James Sanders

April 3, 2026

5  out of  5
rating by James Sanders
"Jordan with Tim Roberts State Farm is consistently professional, courteous, and responsive. They are always willing to assist whenever I reach out to the office for support. I highly recommend their services."
We responded:
"Thank you, James, for sharing your positive experience with Jordan at Tim Roberts State Farm. It's wonderful to hear that you find the service professional, courteous, and responsive. Your recommendation means a lot to us, and we're glad to be of assistance whenever you need support. Your feedback is greatly appreciated."
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Karlene Bezotte

April 3, 2026

5  out of  5
rating by Karlene Bezotte
"They are very friendly and make you feel like family"
We responded:
"Thank you, Karlene, for sharing your wonderful feedback! It's great to hear that you feel like family with us. We truly value your trust and are delighted to know that our team has made a positive impact on your experience. Your satisfaction is our top priority, and we look forward to continuing to serve you."
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Ralph Heusinger

April 2, 2026

5  out of  5
rating by Ralph Heusinger
"Rachel Harris provided a quick, detailed response to questions I had about a prior inquiry that required some forms to be sent in to State Farm. She cleared up the questions I had and I was satisfied by the Customer Service that I received."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Rachel Harris was able to assist you promptly and provide the clarity you needed. We're committed to delivering excellent customer service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Gregory B.

March 31, 2026

5  out of  5
rating by Gregory B.
"Jordan saved me over $1,000/year and got me better coverage on my home and auto insurance! See what kind of rates he can get for you! It doesn't hurt to ask!"
We responded:
"Thank you, Gregory, for sharing your experience with us! It's wonderful to hear that Jordan was able to help you save significantly while improving your coverage. We appreciate your recommendation and are glad to have you as part of our community. If there's anything else we can assist you with, feel free to reach out."
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Jeff Bobo

March 30, 2026

5  out of  5
rating by Jeff Bobo
"Tim has been my family's insurance agent for over 15 years. He has always been there for us whether it was our car or our home. He and his staff are not just our insurance providers but our friends also. Recommend him to all my friends looking for insurance. Great service; Great response; Great insurance provider!"
We responded:
"Jeff, Thank you for the positive feedback and recommending our agency to others."
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Debbie Nickles

March 30, 2026

5  out of  5
rating by Debbie Nickles
"Rachel Harris knew every answer I asked!"
We responded:
"Thank you, Debbie, for sharing your experience with us. It's wonderful to hear that Rachel was able to assist you so effectively. We appreciate your feedback and are glad to know you had a positive experience with our team."