Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Donald Jean

November 16, 2023

5  out of  5 rating by Donald Jean
"Tim Roberts' State Farm Insurance Agency is outstanding! I recently switched my auto and renters insurance to them and was pleasantly surprised by the significant savings. Tim is professional, knowledgeable, and friendly - making the whole process smooth and easy. Highly recommended! -Jerrica"

Audrey Quinn

October 20, 2023

5  out of  5 rating by Audrey Quinn
"My insurance representative is Jordan Roberts. He is a remarkable. His customer service is wonderful because he makes you feel like family. He really cares for his clients."

Lashameron Perkins

October 10, 2023

5  out of  5 rating by Lashameron Perkins
"Tim Roberts State Farm Insurance are a great group of people. I have been with for sometime now and they are very supportive and helpful.👍👍👍👍👍"

Toni Lafleur

September 28, 2023

4  out of  5 rating by Toni Lafleur
"I would like to send a great report to Chelsea at Mr. Tim Roberts office in Huntsville. She's very nice, polite , professional, and respectful. Also when I would call about the accident claim, she answered the phone and explained everything to me. And she also called me back like she said she would. Special thanks to Chelsea for her help ."


September 12, 2023

5  out of  5 rating by Yuka
"I highly recommend Tim Roberts State Farm Insurance Agency. Tim has helped my parents for many many years like family, so I knew who to go to right away when I needed insurance for myself(Auto, Home, Life). When my daughter had a car accident, they handled everything so quickly and did a wonderful job making it such a smooth process. Tim, Jordan and their team are very professional and very knowledgeable. If you ever need to file a claim, they will walk you through every process to make sure that you understand your policy, and they will help you get everything taken care of very quickly and very smoothly."

robert brooks

June 28, 2023

5  out of  5 rating by robert brooks
"The Tim Roberts Agency holds the policies for all 9 of my cars and my house. They are really nice people. Anytime I call they respond, if I don't get them right away, they call right back. When I have questions, they have an answer for me within 24 hours, no more than that. Young Mr. Roberts also checks up on me too. He makes me feel like family. One time, my son got into a car accident, and I didn't have to wait no time at all for a resolution. His attention to the situation made it feel like my son was his son. I know that I could get a lower price somewhere else, but you get what you pay for! And I'm not going anyplace else. I told my friends and family to get insurance from Young Mr. Roberts and now I'm telling you too."

Roswell Richardson

June 27, 2023

5  out of  5 rating by Roswell Richardson
"The Tim Roberts Agency is a wonderful agency. My agent, Jordan Roberts, has been a pleasure to work with. The entire agency is a great place with many friendly, smiling faces. If your in the market for insurance definitely give this agency a call"

Dymen Haniff

June 2, 2023

5  out of  5 rating by Dymen Haniff
"Absolutely love my agent from state farm they always take care of me and check in on me"

Emmanuel Oko

May 24, 2023

5  out of  5 rating by Emmanuel Oko
"I like to acknowledge Jordan Roberts in the Tim Robert state farm office. Jordan’s willingness to help goes above and beyond to hunt down the best policy that best suits your Insurance needs he demonstrates extraordinary customer service."

Monica Copeland

April 7, 2023

5  out of  5 rating by Monica Copeland
"Wonderful company and wonderful owners and employees. They handle all my business and personal insurance needs. Always great customer service."

Jonathan Madeiros

April 7, 2023

5  out of  5 rating by Jonathan Madeiros
"I just wanted to take a moment out to acknowledge one of our local insurance company’s here in huntsville area for going above and beyond to make shure that I have the coverage that best suits my life. The Tim Roberts agency as a hole is fantastic Mr.Roberts has an amazing team of highly qualified insurance reps that work great together to provide correct answers to questions asked & will go as far as it takes to insure that when you leave their office you know that your taken care of. I would personally like to acknowledge one insurance rep out of the Tim Roberts office in particular. His name is Jordan Roberts and he is my rep & has been for some years now and Jordan’s willingness to want to help you he goes above and beyond to hunt down the best policy that best suits your Inshurance needs he demonstrates extraordinary customer service when he says that he will call you back he actually does in with everybody’s life being super busy all the time it’s nice to know that when somebody says that they’re going to do something they do it that’s why I’m giving a five star review. Keep up the good work. Robert’s crew."

Ashley Norton

April 4, 2023

5  out of  5 rating by Ashley Norton
"Highly recommend Tim Robert's State Farm office! Jordan was very respectful and patient with every question we had concerning both our auto and home insurance. If you are looking for an insurance agent with Christian values, professional service, and efficient transactions look no further than Tim Robert's office!!"

Connor Singleton

January 6, 2023

5  out of  5 rating by Connor Singleton
"I’ve had two policies with this company for less than a year and can already say it’s been the smoothest experience with an insurance company I’ve ever had. Jordan has been super helpful since day one. I can’t recommend them enough!"

Keona Nance

November 11, 2022

5  out of  5 rating by Keona Nance
"I would like to say that Jordan is the best agent I have ever had. I really enjoy him, he has helped me with everything I have needed. Keep being the best that you are 🤩🤩"

Ryan Thompson

September 19, 2022

5  out of  5 rating by Ryan Thompson
"I recently had to file a claim with Tim Roberts. I worked with Jordan throughout the process and he was a pleasure to work with. He followed up and ensured all went well! 10 out of 10 would recommend TIm Robert's as a whole."

lisa hill

July 7, 2022

5  out of  5 rating by lisa hill
"The service is unmatched. Jordan Roberts and I played phone tag for a couple of weeks and finally connected. He was very professional, thorough, and handled everything in a prompt manner. It is such an honor to do business with someone who is truly concerned about providing excellent quality service. I will look to Jordan at State Farm for all of my needs. I will also tell others about him."

Ashley Snodgrass

May 21, 2022

5  out of  5 rating by Ashley Snodgrass
"Highly Recommend!! Their customer service ALONE is one major reason why I have continued to do business with them for so long. Unmatched! Jordan Roberts has been my agent for a few years and he is ALWAYS extremely pleasant and beyond helpful! I've referred at least three people to him for Renter's and Auto Insurance, even though I have family members that I could go to for insurance needs. He's just that good and again, the customer service from everyone at their office is out of this world-TOP NOTCH! You will not be disappointed if you switch over like I did."

Alex Made Free Graced AMFG

May 17, 2022

5  out of  5 rating by Alex Made Free Graced AMFG
"Jordan takes really good care of his people and knows his stuff."

Shawuna Simmons

May 12, 2022

5  out of  5 rating by Shawuna Simmons
"Wonderful service, friendly staff, always pleasant to work with. They make me feel like family, Jordan and his dad have provided me with exceptional service for the past 9 years plus."

Bridget Letson

May 12, 2022

5  out of  5 rating by Bridget Letson
"Jordan has gone above and beyond to help us with vehicle, business asset protection, and life insurance!!! This team is great and will treat you like family!"

Chris Ethridge

April 15, 2022

5  out of  5 rating by Chris Ethridge
"Great people! Tim and his team are always very responsive, care about their clients and will see that they are taken care of. I highly recommend!"


April 15, 2022

5  out of  5 rating by DAWN KIRBY
"Great Insurance Agent and has taken care of my needs very effectively! Highly recommend his office personnel and Jordan, his son."

frank pope

April 14, 2022

5  out of  5 rating by frank pope
"Jordan at Tim Roberts State farm has been a blessing. When my son and wife car got hit he went above and beyond for our family. It was just a very personal experience"

Latara Murray

April 12, 2022

5  out of  5 rating by Latara Murray
"The staff was really friendly and patient as I decided what insurance options were best for me. Anytime I had a question it was answered immediatley and my agent Jordan went above and beyond to assist me and still does."

Chris Hamby

April 12, 2022

5  out of  5 rating by Chris Hamby
"Great customer service. Any time I need anything all I have to do is call and its taken care of. Definitely would recommend to anyone looking for a new Agent or looking to switch to State Farm."