State Farm® Insurance Agent Tim Roberts
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Thomas Kennedy
November 14, 2025
"I highly recommend Jordan Roberts and the Tim Roberts agency. They go above and beyond whenever I need anything. I have used Tim Roberts agency for over 20 years and they have always been professional, friendly and very helpful."
"Thank you, Thomas, for your kind words and for being a loyal customer for over 20 years. It's wonderful to hear that Jordan Roberts and the team have consistently provided you with professional and friendly service. Your recommendation means a lot to us, and we're grateful for your trust in our agency."
Ike Alexander
November 14, 2025
"Jordan was great to work with on helping one of our customers and her policyholders get qualified for a discount on her insurance premiums for a class 3 impact resistant shingles discount! Great agency! We would love to work with them again on future homeowners claims! She made the process quick and seamless for us!"
"Thank you, Ike, for sharing your positive experience with Jordan. It's wonderful to hear that she was able to assist effectively with the discount for impact-resistant shingles. We're glad the process was smooth and efficient for you. We look forward to the opportunity to work together on future homeowners claims. Your feedback is greatly appreciated!"
Jesse Rutledge
November 11, 2025
"Jordan and Darla are always wonderful to work with! They make everything I've needed as easy as possible and always have an amazing attitude while doing it. I would recommend Tim Roberts State Farm to anyone looking for a new insurer!"
"Thank you, Jesse, for sharing your positive experience with us! It's fantastic to hear that Jordan and Darla have been able to assist you with such ease and positivity. Your recommendation means a lot, and we're delighted to have you as part of our community. If there's anything else you need, feel free to reach out."
Rahmat Adedo
November 11, 2025
"I had a wonderful experience and felt like I got value for my money. For someone who has no idea about insurance. The agent took his time explaining to me and advising on what is best for me. A sense of professionalism and knowledge was displayed."
"Thank you, Rahmat, for sharing your experience with us. It's great to hear that you felt valued and well-informed during your visit. Our team strives to provide professional and knowledgeable service, and we're glad to know we met your expectations. Your feedback is important, and we appreciate you taking the time to let us know how we're doing."
Madeline Eggart
November 11, 2025
"My husband and I (along with his whole family) have had such an amazing experience working with our agent Jordan. He is always quick to address any concerns that we might have efficiently while also going above and beyond helping us understand exactly what we’re signing up for!"
"Thank you, Madeline, for sharing your experience with our agency. It's wonderful to hear that Jordan has been able to assist you and your family so effectively. We strive to ensure our clients fully understand their options and feel supported. Your feedback is greatly appreciated, and we're glad to know you're satisfied with our service."
Ka’Mya Lanier
October 31, 2025
"My State Farm agent, Jordan, is always friendly, knowledgeable, and quick to respond whether I call or text. My experience has been great with State Farm."
"Thank you, Ka’Mya, for sharing your positive experience with us. It's wonderful to hear that Jordan has been friendly, knowledgeable, and responsive to your needs. We're delighted that you've had a great experience with our agency. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Henny
October 31, 2025
"I had an amazing experience working with Jordan , he was an absolute pleasure and a great deal of help in finding the best insurance policy’s for us! Definitely recommend and I hope to work with Jordan again soon! Thank you State Farm and a big thank you to Jordan!"
"Thank you so much for sharing your experience, Henny. It's wonderful to hear that Jordan was able to assist you in finding the best insurance policies. Your recommendation means a lot, and we're glad to know that you had such a positive experience. We look forward to the opportunity to work with you again in the future!"
Sydney Denise
August 26, 2025
"I was recommended state farm by my grandfather. I was greeted with kindness by Mr. Jordan. He helped price out a quote for me for auto insurance and helped me out by getting renters as well! Super professional, helpful and over all a lovely experience!"
"Thank you, Sydney, for sharing your experience with us. It's wonderful to hear that Mr. Jordan provided you with such professional and helpful service. We're delighted that you had a lovely experience and that we could assist you with both auto and renters insurance. Your feedback is greatly appreciated, and we're glad to have been recommended by your grandfather. If you have any more questions or need further assistance, feel free to reach out."
Joseph Gold
August 26, 2025
"I spoke with Jordan about swapping insurance and managing my coverage. He was extremely helpful walking me through every change made to my policy and helped me keep my premium to a manageable amount!"
"Thank you, Joseph, for sharing your experience with us. It's wonderful to hear that Jordan was able to assist you effectively with your insurance needs and help manage your premium. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we look forward to continuing to serve you."
Sandra Husband
August 22, 2025
"Jordan Roberts is my agent and he is the best State Farm agent or best insurance agent bar none that I have ever encountered. He is so responsive and actually works way too hard. We moved from California to Alabama this past year and were considering changing insurance companies after being with State Farm for 40+ years and Jordan’s customer service and expertise truly changed our minds. My whole family uses him now and when my father-in-law moved here this past month, Jordan worked with us to get a homeowner’s and car insurance package for him while he was at the hospital for the birth of his child. He is one of a kind! He feels like part of the family. He prayed for our granddaughter who underwent brain surgery and asked about her every time I spoke with him! He’s been a blessing to us! Whatever you do, don’t ever get rid of Jordan!"
"Thank you so much for sharing your experience with Jordan. It's wonderful to hear how his dedication and personal touch have made such a positive impact on your family. We truly appreciate your loyalty to State Farm and are delighted that Jordan has been able to support you through significant moments, from your move to Alabama to your granddaughter's surgery. Your kind words about his service and care mean a lot to us. We are grateful to have him as part of our team and are thrilled that he has become such an integral part of your family's journey. Thank you for your feedback and for choosing us for your insurance needs."
Audrey Quinn
August 22, 2025
"My insurance representative is Jordan Roberts. He is a remarkable. His customer service is wonderful because he makes you feel like family. He really cares for his clients."
"Audrey, thank you for your kind words! We're thrilled to hear that Jordan has provided remarkable customer service and made you feel like family. Caring for our customers is a top priority, and we appreciate your trust in Jordan. We're always here for you!"
Bradley Ruff
August 22, 2025
"Choosing Jordan and State Farm has been a great decision, saving us over $200 a month on insurance. He’s a great guy who is genuinely concerned about meeting the needs of his clients."
"Thank you, Bradley, for sharing your experience with us. It's wonderful to hear that Jordan has been able to help you save significantly on your insurance. We take pride in ensuring our clients' needs are met, and it's great to know that Jordan's dedication has made a positive impact for you. Your feedback is greatly appreciated."
Kiera Gilbertson
August 20, 2025
"We love working with Jordan! He’s amazing and always available whenever we need him!"
"Thank you, Kiera, for sharing your positive experience with us. It's wonderful to hear that Jordan has been able to assist you so effectively. We appreciate your feedback and look forward to continuing to support your health insurance needs."
seymone anderson
August 19, 2025
"I had such a great experience getting renters insurance with Tim Roberts State Farm! Jordan made the process unbelievably quick and easy —the whole thing was handled in just a 5-minute phone call. He was professional, efficient, and explained everything clearly. I really appreciate how smooth and stress-free he made it. Highly recommend Tim Roberts State Farm and ask for Jordan!"
"Thank you, Seymone, for sharing your experience with us! It's wonderful to hear that Jordan was able to make the process of getting renters insurance quick and easy for you. We strive to provide professional and efficient service, and it's great to know that Jordan delivered on that promise. Your recommendation means a lot to us, and we're glad to have made the process smooth and stress-free for you."
Jamee Turner
August 16, 2025
"My State Farm agent, Jordan, is always friendly, knowledgeable, and quick to respond whether I call or text. He goes above and beyond by introducing me to products I didn’t even know were available, making insurance simple and stress-free. Even though we’ve never met in person, his southern accent and approachable style make every interaction feel comfortable and reassuring. If you’re ever in the market for any type of insurance please reach out to Jordan at the Tim Robert’s location you’ll be in great hands!"
"Thank you so much for sharing your positive experience with Jordan. It's wonderful to hear that he has made your insurance journey simple and stress-free. We’re delighted that his friendly and knowledgeable approach has been reassuring for you. Your recommendation means a lot to us, and we're grateful for your trust in our agency."
Danielle Roof
August 16, 2025
"Jordan was so pleasant to work with! He was thorough and kind. All questions were answered in detail and he tried to help me at my convenience which was awesome!"
"Thank you, Danielle, for sharing your experience with Jordan. It's wonderful to hear that he was thorough and kind in addressing your questions and accommodating your schedule. Your feedback is greatly appreciated and will be shared with the team."
joe wilde
July 3, 2025
"After Alfa quietly dropped our homeowners policy without proper notice, we were left in a dangerous spot. Thankfully, we reached out to Jordan at State Farm—and he delivered world-class service. He got us reinstated with zero hassle, walked us through everything clearly, and made the entire process smooth and stress-free. Jordan is not only a total pro, he’s a genuinely kind person and an absolute pleasure to work with. Can’t recommend him enough."
"Thank you for sharing your experience with us. It's wonderful to hear that Jordan was able to assist you so effectively during a challenging time. Providing clear and stress-free service is something we strive for, and it's great to know that Jordan delivered on that promise. Your recommendation means a lot, and we're grateful for your trust in our agency. If there's anything else you need, please feel free to reach out."
Cindy Tapp
June 7, 2025
"Tim Roberts has been our insurance agent for a long time. They have always been prompt with any claims, both house and vehicle. The staff is professional, knowledgeable, and friendly."
"Thank you, Cindy, for sharing your positive experience with us. It's wonderful to hear that the team has consistently met your expectations with prompt and professional service. We appreciate your trust in us for both your home and car insurance needs. Your feedback motivates us to continue providing knowledgeable and friendly service."
Julie Gregory
May 29, 2025
"I love working with Kay! She’s extremely knowledgeable and does her best to help save her customers money!"
"Thank you, Julie, for sharing your positive experience with Kay. It's wonderful to hear that her knowledge and dedication have made a difference for you. We truly appreciate your feedback and look forward to continuing to serve your insurance needs."
Brooklyn Kimbro
May 27, 2025
"I recently switched back to State Farm, and I’m so glad I took my mom’s recommendation to work with Jordan! He has been the best insurance agent I’ve ever worked with—always kind, positive, and incredibly helpful. Jordan takes the time to walk you through all your options, making sure you understand the details so you can make the best decision for both coverage and budget. I’ve never had an agent work so diligently to ensure I felt informed and confident about my policy. I would absolutely recommend Jordan to anyone looking for exceptional service and genuine care!"
"Thank you so much for sharing your experience. It's wonderful to hear that Jordan has made such a positive impact on your insurance journey. We are delighted that his dedication and approach have helped you feel informed and confident about your policy. Your recommendation means a lot to us, and we're grateful to have you as part of our State Farm family. If you ever need further assistance, we're here to help."
Angela Richardson
May 27, 2025
"Jordan was wonderful. He was so very helpful and kind. He even helped me with other topics with moving like finding correct electrical company and restaurant recommendations. He has the best southern hospitality and got me the best rate ever on insurance combining renters and autos. 10 out of 10 recommend.. again just wonderful."
"Thank you, Angela, for sharing your experience with Jordan. It's fantastic to hear how helpful and kind he was during your move, even going beyond insurance to assist with other needs. We're delighted that he could provide you with great recommendations and the best rate on your insurance. Your recommendation means a lot to us, and we're grateful for your feedback."
Emmanuel Oko
May 27, 2025
"I like to acknowledge Jordan Roberts in the Tim Robert state farm office. Jordan’s willingness to help goes above and beyond to hunt down the best policy that best suits your Insurance needs he demonstrates extraordinary customer service. And I am happy to say I have been with Tim for over two years now."
"Thank you for taking the time to recognize Jordan's efforts to go the extra mile to provide you with friendly, professional and thorough customer care, Emmanuel! Jordan strives to provide you with the insurance you need and the peace of mind that you deserve! We truly appreciate your kind feedback!"
Deborah Bishop
May 14, 2025
"I really appreciate my agency Jordan. He did a good job. Thank you so much for helping me."
"Thank you, Deborah, for sharing your positive experience with us. We're delighted to hear that Jordan provided you with the assistance you needed. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Sheila Marr
April 29, 2025
"Tim Roberts and his team have been wonderful to work with for both our personal and business insurances for over 18 years. We highly recommend Tim Roberts State Farm. Nick, Darla and several others have helped educate me and been patient with me as I learned the business side of insurance. Great People with a servants heart."
"Thank you, Sheila, for sharing your experience with Tim Roberts State Farm Insurance Agency. It's fantastic to hear that the team, including Nick and Darla, have been able to support you with both personal and business insurance needs over the years. Your kind words about their patience and dedication mean a lot. We truly appreciate your recommendation and look forward to continuing to serve you."
william harris
April 28, 2025
"My experience with State Farm insurance was quick and easy. Darla and Tim Roberts helped me out tremendously, I would recommend anyone reading this to partner with State Farm!"
"Thank you, William, for sharing your positive experience with us. It's wonderful to hear that Darla and Tim were able to assist you so effectively. Your recommendation means a lot, and we're glad to have been able to make the process quick and easy for you. We appreciate your feedback and look forward to continuing to serve your insurance needs."