Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gregory B.

Gregory B.

March 31, 2026

5  out of  5
rating by Gregory B.
"Jordan saved me over $1,000/year and got me better coverage on my home and auto insurance! See what kind of rates he can get for you! It doesn't hurt to ask!"
We responded:
"Thank you, Gregory, for sharing your experience with us! It's wonderful to hear that Jordan was able to help you save significantly while improving your coverage. We appreciate your recommendation and are glad to have you as part of our community. If there's anything else we can assist you with, feel free to reach out."
Profile photo of Jeff Bobo

Jeff Bobo

March 30, 2026

5  out of  5
rating by Jeff Bobo
"Tim has been my family's insurance agent for over 15 years. He has always been there for us whether it was our car or our home. He and his staff are not just our insurance providers but our friends also. Recommend him to all my friends looking for insurance. Great service; Great response; Great insurance provider!"
We responded:
"Jeff, Thank you for the positive feedback and recommending our agency to others."
Profile photo of Debbie Nickles

Debbie Nickles

March 30, 2026

5  out of  5
rating by Debbie Nickles
"Rachel Harris knew every answer I asked!"
We responded:
"Thank you, Debbie, for sharing your experience with us. It's wonderful to hear that Rachel was able to assist you so effectively. We appreciate your feedback and are glad to know you had a positive experience with our team."
Profile photo of Paul Christiansen

Paul Christiansen

March 27, 2026

5  out of  5
rating by Paul Christiansen
"Had to call State Farm as we are replacing vehicles. The process SF has is straightforward and easy to follow. If you have any questions or concerns they are great to work with as well. When I have called in the past Darla Howell has always been pleasant and patient. She runs the office professionally. Thanks Darla!!"
We responded:
"Thank you, Paul, for sharing your experience with us. It's wonderful to hear that the process of replacing vehicles was straightforward for you. Darla and the team strive to provide professional and patient service, and your feedback is greatly appreciated. We're glad to have been able to assist you effectively."
Profile photo of Mary M

Mary M

March 26, 2026

5  out of  5
rating by Mary M
"Emily and Staff are amazing! Easy to work with, do their best to get the right coverage for your budget, always eager to help answer any questions."
We responded:
"Thank you, Mary, for sharing your positive experience with Emily and the team. It's wonderful to hear that they were able to provide you with the right coverage while being attentive and helpful. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Profile photo of Emory Harris

Emory Harris

March 26, 2026

5  out of  5
rating by Emory Harris
"The staff are very helpful, understanding and friendly....Good people!"
We responded:
"Thank you, Emory, for sharing your positive experience with us. It's wonderful to hear that our team was able to provide helpful, understanding, and friendly service. Your feedback is greatly appreciated and motivates us to continue delivering the best possible service."
Profile photo of Joshua Russo

Joshua Russo

March 20, 2026

5  out of  5
rating by Joshua Russo
"Great, friendly, and helpful service and saved us a lot!"
We responded:
"Thank you, Joshua, for sharing your positive experience with us! We're delighted to hear that our team provided you with friendly and helpful service while also saving you money. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Profile photo of Jackie Lomosi-Sithole'

Jackie Lomosi-Sithole'

March 18, 2026

5  out of  5
rating by Jackie Lomosi-Sithole'
"Excellent customer service. Every time I've called with an inquiry, both Jordan and Darla have gone above and beyond to make my experience effortless. Thanks for all you do."
We responded:
"This is so great to hear, Jackie! Thank you for your 5-star review recognizing Jordan and Darla. We truly appreciate your compliments."
Profile photo of Roland

Roland

March 13, 2026

5  out of  5
rating by Roland
"The team at Tim Roberts State Farm has always given the utmost in hospitality and punctuality..You guys are awesome!!!"
We responded:
"Thank you, Roland, for your wonderful feedback! It's fantastic to hear that our team's hospitality and punctuality have made a positive impact on your experience. Your kind words motivate us to continue providing excellent service. We appreciate your support!"
Profile photo of Jim

Jim

March 9, 2026

5  out of  5
rating by Jim
"Jordan is very friendly and courteous and professional and I really enjoy working with him. On a scale of 1 to 10, he ranks a 11+ ( A ++ ) !!!"
We responded:
"Thank you, Jim, for sharing your positive experience with Jordan. It's wonderful to hear how much you enjoy working with him and that his friendly, courteous, and professional service has made such a strong impression. Your feedback is greatly appreciated and will be shared with Jordan and the team. We're delighted to know that he has exceeded your expectations."
Profile photo of Gail Guice

Gail Guice

March 9, 2026

5  out of  5
rating by Gail Guice
"My mortgage holder needed verification of my condo HOA's master insurance policy and all it took was a quick phone call and email and Emily did everything that was needed - in a very timely and client-friendly manner!"
We responded:
"Thank you, Gail, for sharing your experience. It's wonderful to hear that Emily was able to assist you promptly and efficiently with your condo HOA's master insurance policy verification. We appreciate your feedback and are glad to know our service met your expectations. Your satisfaction is important to us, and we're here to help whenever you need it."
Profile photo of Jen M.

Jen M.

March 9, 2026

5  out of  5
rating by Jen M.
"Ive been with State Farm for the majority of the last 20 years. With tin Robert's office since 2022. Tim Robert's' office staff are great! They are so kind and knowledgeable, always with a great positive attitude and' as usual, State Farm has the best rates."
We responded:
"Thank you, Jen, for sharing your experience with us. It's wonderful to hear that you've been with State Farm for so long and that our team at Tim Roberts' office has met your expectations. We take pride in providing knowledgeable and friendly service, and it's great to know that our efforts are appreciated. Your feedback about our rates and service means a lot to us."
Profile photo of B Ambroz

B Ambroz

March 9, 2026

5  out of  5
rating by B Ambroz
"Darla at Tim Roberts State Farm is the absolute best!! I have been working with her for many many years and she is always helpful and friendly!"
We responded:
"Thank you for sharing your wonderful feedback about your experience with Darla. It's fantastic to hear that she has been consistently helpful and friendly over the years. Your satisfaction is very important to us, and we're delighted to know that Darla has made such a positive impact. We appreciate your continued trust in our agency."
Profile photo of Robert Scott

Robert Scott

March 9, 2026

5  out of  5
rating by Robert Scott
"Every time I call , it's like they know who we are, like we're family , very good and very prompt at what they do"
We responded:
"Thank you, Robert, for sharing your experience. It's wonderful to hear that you feel like part of the family and that our team has been able to assist you promptly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Joe Moore

Joe Moore

March 7, 2026

5  out of  5
rating by Joe Moore
"Excellent and friendly customer service. After several days of power outage caused by tornadoes in April of 2011, Tim Roberts immediately began processing claims for my business until they were quickly approved. After that positive experience, I realized the true value of having a dedicated agent."
We responded:
"Thank you, Joe, for your fantastic review! It's wonderful to know that you had a positive experience with our agency. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, feel free to reach out."
Profile photo of Julie Beavers

Julie Beavers

March 5, 2026

5  out of  5
rating by Julie Beavers
"Great insurance and staff is always extremely helpful! Particularly Ms. Rachel Harris, I was having an issue with my renters insurance and she resolved it very quickly! She was very kind and helpful throughout the whole process."
We responded:
"Thank you, Julie, for sharing your positive experience with us. It's wonderful to hear that Rachel was able to assist you promptly and kindly with your renters insurance issue. We appreciate your feedback and are glad to know our team is meeting your expectations. Your satisfaction is important to us, and we're here to help whenever you need it."
Profile photo of Richard Allison

Richard Allison

March 3, 2026

5  out of  5
rating by Richard Allison
"Have been with Tim Roberts for many years. They are extremely responsive and go out of their way to help you! Great people in the insurance industry!"
We responded:
"Thank you, Richard, for sharing your positive experience with us. It's wonderful to hear that our team's responsiveness and dedication have made a difference for you over the years. We truly appreciate your kind words and your trust in us for your insurance needs. Your feedback motivates us to continue providing the best service possible."
Profile photo of Cheyenne Duffey

Cheyenne Duffey

March 2, 2026

5  out of  5
rating by Cheyenne Duffey
"Worked with Mr. Roberts to get a Homeowner a discount on their home insurance since we were able to get them a new roof with impact resistance shingles. Mr. Roberts responded quickly and was very kind over the phone."
We responded:
"Thank you, Cheyenne, for sharing your experience. It's wonderful to hear that the team was able to assist in securing a discount for the homeowner's insurance. Providing prompt and kind service is always our priority. We appreciate your feedback and look forward to continuing to support your insurance needs."
Profile photo of Mark D

Mark D

February 26, 2026

5  out of  5
rating by Mark D
"I had a wonderful experience working with Jordan. He was incredibly responsive, knowledgeable, and efficient throughout the entire process. Every question I had was answered quickly and clearly, which made everything feel smooth and stress-free. It’s rare to find customer service that is both professional and genuinely caring. I truly appreciate Jordan’s support and highly recommend him!"
We responded:
"Thank you, Mark, for sharing your experience with us. It's fantastic to hear that Jordan was able to provide you with responsive, knowledgeable, and efficient service. We strive to offer professional and caring customer service, and it's great to know that Jordan delivered on that promise. Your recommendation means a lot to us, and we're glad to have been able to make the process smooth and stress-free for you."
Profile photo of Tonita Bobo

Tonita Bobo

February 24, 2026

5  out of  5
rating by Tonita Bobo
"Tim and his Team have been taking care of Us for 20 Years!"
We responded:
"Thank you, Tonita, for your wonderful feedback and for being with us for 20 years. It's a privilege to support you and your family with your health insurance needs. We look forward to continuing to serve you with the same dedication and care."
Profile photo of Kolby GotClout

Kolby GotClout

February 23, 2026

5  out of  5
rating by Kolby GotClout
"Good staff and Rachel is very informative and friendly. Gave me a quote fast"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Rachel and our team were able to assist you efficiently and provide the information you needed. Your feedback is greatly appreciated, and we're glad to have been of service."
Profile photo of Quillish Whammy

Quillish Whammy

February 21, 2026

5  out of  5
rating by Quillish Whammy
"Dealt with Tim, Jordan and Terry today and got my auto, life and home insurance taken care of in the same day. Excellent service with integrity"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that the team was able to assist you efficiently with your auto, life, and home insurance needs. We take pride in providing excellent service with integrity, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
Profile photo of Shannon Hefner

Shannon Hefner

February 20, 2026

5  out of  5
rating by Shannon Hefner
"Amazing Team! Very helpful."
We responded:
"Thank you, Shannon, for sharing your positive experience with our team. We're delighted to hear that you found our assistance helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Josie Sullivan

Josie Sullivan

February 18, 2026

5  out of  5
rating by Josie Sullivan
"I cannot say enough positive things about Tim & Jordan. They take the time to get to really know you and your needs. They care about you as a person and that is evident because they will offer their prayers along with their professional services. I recommend them to anyone who has any insurance needs. They are truly the best in the business and are a blessing to know."
We responded:
"Thank you so much, Josie, for sharing your wonderful experience with our team. It's heartening to hear that their dedication and personal touch have made such a positive impact. Your recommendation means a lot, and we're grateful to have the opportunity to serve your insurance needs. Your kind words are truly appreciated."
Profile photo of Brittney Shonk

Brittney Shonk

February 17, 2026

5  out of  5
rating by Brittney Shonk
"Tim and Jordan are out outstanding insurance agents who truly care about their clients. Their strong Christian values, dedication to family, and genuine kindness shine through in everything they do. They provide thoughtful solutions and exceptional customer service, always going the extra mile. Highly, highly recommend!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that Tim and Jordan have made such a positive impact with their dedication and care. Your recommendation means a lot to us, and we're grateful for your support. We look forward to continuing to provide you with exceptional service."